Refund Policy

No cancellations are allowed once a contribution is made. Maria Seva Sangha (referred to as either “the Organization”, “We”, “Us” or “Our” in this Agreement) will not refund any amount in case of cancellation of the contribution. In case of any queries like duplicate processing, cancellation of the services/postponement the user shall immediately approach the Organization with his/her claim details. Such refund (if any) shall be effected by the Organization via the payment gateway or by means of a demand draft or such other means as the Organization deems appropriate. As a rule the Organization does not allow any refund against cancellation.

Note: Transaction fees levied on transactions will not be refunded/reversed

In this agreement, the term “Charge Back” shall mean approved and settled credit card or net banking transaction(s) which are at any time refused, debited or charged back to merchant account (and shall also include similar debits to Payment Service Provider’s accounts, if any) by the acquiring bank or credit card company for any reason whatsoever, together with the bank fees, penalties and other charges incidental thereto).

Server Slow Down/Session Timeout:

In case the Website or Payment Service Provider’s webpage, that is linked to the Website, is experiencing any server related issues like ‘slow down’ or ‘failure’ or ‘session timeout’, the User shall, before initiating the second payment, check whether his/her Bank Account has been debited or not and accordingly resort to one of the following options:

• In case the Bank Account appears to be debited, ensure that he/ she does not make the payment twice and immediately thereafter contact the Organization via e-mail or any other mode of contact as provided by the Organization to confirm payment.
• In case the Bank Account is not debited, the User may initiate a fresh transaction to make payment.